Terms of Service

Last updated: September 29, 2026.

These Terms apply to your use of this website and to your purchases from The Halloween Haunt.

1. Who we are

This store is operated by The Halloween Haunt. Our contact details are in our Legal Notice.

2. Using the store

You must be of legal age in your country to place an order, or have the permission of a parent or guardian. You agree not to use this website for any illegal or unauthorized purpose.

3. Orders and contract

When you place an order, you make an offer to buy. We confirm that we received it by email. The contract is formed when we confirm that your order has been accepted or shipped. We may refuse or cancel an order, for example in case of a pricing error, suspected fraud or lack of availability. If you already paid, we refund you in full.

4. Products

We do our best to show product colors, sizes and details accurately. Small differences can occur because of screen settings or product batches. We may stop selling a product at any time.

5. Prices and payment

Prices are in US dollars (USD). Shipping costs and, where applicable, taxes are shown at checkout. Customs duties or import charges that are not collected at checkout are the responsibility of the customer.

6. Delivery, returns and refunds

Delivery, returns and refunds are governed by our Shipping Policy and our Returns & Refunds page, including the right of withdrawal for customers in the EU and the UK.

7. Product safety and use

Please read our Product Safety page and use products as intended.

8. Intellectual property

The design and texts of this website are protected. You may not copy or reuse them without our permission. Product names and trademarks belong to their owners.

9. Liability

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be limited by law, and nothing limits your mandatory consumer rights. Subject to that, our total liability for any claim about a product is limited to the amount you paid for it.

10. Privacy

We process your personal information as described in our Privacy Policy.

11. Governing law and consumer rights

These Terms are governed by applicable law. If you are a consumer in the EU or the UK, you keep the mandatory consumer protection rules of your country of residence.

12. Changes

We may update these Terms from time to time. Changes apply when they are posted on this page.

13. Contact

Email thehalloweenhaunt.support@gmail.com or use our contact form.